| Stakeholder | Important Issues Concerned | Corporate Responsibility | Communication Channel and Response |
|---|---|---|---|
| Employee |
|
The responsibility of the Company is to establish the work environment for the employee based on the premise of legal compliance and treat each employee fairly and reasonably. | As for the aspect of implementation, the Company surely complies with the environment safety and labor laws. |
| Customer |
|
We provide multiple communication channels for the customer: 24-hours customer service on call, customer complaint hotline, customer satisfaction survey form, and e-mail to satisfy the needs of the customer. | Customers can visit the , Company website Service Location, to contact the contact person based on the corresponding division. |
| Suppliers |
|
The Company has established a Supplier Management Policy and complied with the contracts signed with the suppliers. Also, we hold explanation sessions for relevant suppliers before the opening of tenders based on business needs when necessary. | The purchase order specifies the refusal of a cash gift, presents, and unethical conduct with the report hotline.
Material Department: |
| Shareholder and investor |
|
The Market Observation Post System timely discloses information related to material information, financial report and the shareholder meetings, etc. | The Company has established a spokesperson and deputy spokesperson for shareholders and stakeholders to communicate via this channel.
Spokesperson:Novia Hsiao novia.hsiao@wholetech.com.tw |
| Social Group and Community Residents |
|
We actively participate in the community activities and establish industry-academic cooperation with local universities to cultivate outstanding talents and fulfill social responsibility. | The General Management Department of the Company irregularly attends and helps the activities in the village and the event of adopting the public environment for maintenance. |